Catering FAQ

Find answers to common questions about our catering services, menu options, and event planning.

About Our Services

What events do you cater?

We cater for weddings, corporate events, private gatherings, and special occasions. Our experience spans intimate dinners for 10 guests to large celebrations with 500+ guests. Each event receives personalized attention and professional service.

Do you provide event coordination?

Yes, we provide comprehensive event coordination including menu development, professional staffing, setup, service, and cleanup. We handle all food-related logistics and can offer recommendations for other vendors like florists and photographers.

What is your service area?

We serve all states throughout the United States! Travel fees may apply for distant locations depending on mileage and logistics. We're happy to discuss your specific venue location and any travel considerations. Contact us to get started with your event.

Booking & Timing

How far in advance should I book?

We recommend booking at least 4-6 weeks in advance to ensure optimal planning and ingredient sourcing. Peak season (May through October) books quickly, so earlier booking is ideal. We can sometimes accommodate shorter timelines based on availability.

What is your cancellation policy?

A 50% non-refundable deposit is required to secure your event date. Refunds for cancellations depend on timing. More than 60 days out, you forfeit the deposit. See our refund policy for complete details.

Can I change my event date?

Yes, date changes 60+ days before your original date are accommodated subject to availability with no additional charge. Changes within 60 days may incur rescheduling fees. Changes within 14 days cannot be accommodated.

Menus & Dietary Needs

Can I customize my menu?

Absolutely! We specialize in custom menu development. You can choose from our sample menus, use our interactive menu builder, or work with us to create something completely unique for your event.

Do you accommodate dietary restrictions?

Yes, we accommodate vegetarian, vegan, gluten-free, halal, kosher, and other dietary needs. Requests must be made at least 21 days before your event. See our allergen disclosure for detailed information.

When must I finalize my menu?

Menus must be finalized 30 days before your event. Minor changes within 30 days may incur charges. Changes within 7 days cannot be accommodated due to ingredient ordering and preparation schedules.

Pricing & Payment

How is pricing determined?

Pricing depends on guest count, menu selections, service level, special requests, and venue location. We provide personalized quotes after discussing your event details. Generally, pricing ranges from budget-friendly to premium options. Request a quote for specific pricing.

What payment methods do you accept?

We accept major credit cards and bank transfers. A 50% deposit is required to secure your date, with the remaining balance due 14 days before your event.

Are there additional charges?

Additional charges may apply for: travel to distant locations, extended service hours, specialty staffing, specialty equipment rentals, and custom menu items. All additional costs including travel fees are discussed and quoted upfront.

Guest Count & Logistics

When must I confirm final guest count?

Final guest count must be confirmed 7 days before your event. Increases in guest count are accommodated if capacity allows. Decreases within 7 days of the event do not result in refunds.

What if my guest count changes?

If you need to increase your guest count, we'll accommodate if possible. Decreases must be communicated as soon as possible. Charges are based on final confirmed guest count.

Do you handle setup and cleanup?

Yes, setup, service, and cleanup are included in our standard catering packages. Our team arrives early for setup, manages service throughout your event, and cleans up afterward.

Still Have Questions?

Don't see your question answered? Contact us directly. We're happy to discuss your specific event needs and answer any questions about our catering services.